Administrator – Waste Services

Seven Resourcing are looking for a temporary Administrator to work with the Waste Collection Management Service in South Shields. This position is initially for a period of 3 months and is paying £11.39 per hour.

The role:

To contribute towards the provision of a high quality Commercial Waste Service by providing support in terms of credit control and customer service .

Key Responsibilities:

• Develop and maintain relationships with business and trade customers.
• Liaise with trade customers, processing all account documentation to ensure customer satisfaction and retention.
• Ensure Duty of Care paperwork is produced for all customers in order to meet legal requirements.
• Assist the Senior Credit Controller with invoicing and credit control, producing invoices in a timely manner and ensuring controls are in place regarding payment.
• Arrange ad-hoc collections and invoices for business customers, providing all associated paperwork.
• Maintain the customer database and ensure it is accurate and up to date.
• Manage and distribute Round Lists for the crews and ensure they are kept up to date with new customer information etc.
• Setting up appointments with trade customers.
• Triage customer feedbacks for both the commercial and non-commercial side of the Service, providing solutions and escalating more complex feedbacks as appropriate.
• Undertaking any support duties as necessary for Waste Services as a whole, including general administrative tasks such as filing, photocopying etc.

Applicant Requirements:

Qualifications:

4 GCSEs grade A-C or equivalent relevant experience working in a trade waste accounts environment.

Experience: 2+ years working within a similar role.

Compliance: 2 x references and proof of right to work in the UK.

Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

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