Business Support Officer

Seven Resourcing are looking for a temporary Business Support Officer to work in Billingham. This position is initially for a period of 3 months and is paying £12.02 per hour. The role will involve working from Monday – Friday (9am-5pm).

The role:

To work as part of a team of Business Support Officers providing specialist administrative support within Community Services & Transport.

The Business Support Officers will be expected to undertake multi-functional duties and responsibilities and must be prepared to rotate between roles. The duties and responsibilities of the past vary accordingly.

Key Responsibilities:

• To ensure that established departmental systems, procedures and policies are adhered to.
• To investigate and respond to complaints and requests for service, to monitor customer satisfaction and identify service improvements.
• To develop and implement quality management systems and drive quality initiatives.
• To liaise with other departments, partners and organisations as the work of the Division may require.
• To continuously review and improve existing systems procedures and processes.
• To undertake special projects and identify practices and systems in need of improvement.
• To raise invoices, works orders and purchase orders.
• To assist with contract work and the ordering of goods and services.
• To collate key performance indicator information and assist in the monitoring and development of service standards and targets to ensure excellent service delivery.

Applicant Requirements:

Qualifications:

NVQ Level 3 in Business Administration or Customer Services or equivalent substantial demonstrable level of knowledge in related disciplines.

Experience: 2+ years working within a similar role.

Compliance: 2 x references and proof of right to work in the UK.

Travel: Clean UK driving license with the ability to commute to and from work independently.

Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.