Control Centre Operator

Seven Social Care is looking for a Control Centre Operator at Rugby Borough Council

PURPOSE OF THE JOB:

To enable customers of the council’s lifeline service to live independently.

To promote the lifeline service to prospective new customers.

To promote health and wellbeing with customers to help facilitate independent

living.

Respond to out-of-hours calls for council services and take appropriate action.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1.1      To provide a dedicated, sensitive and responsive service to all customers who are connected or approach the Control Centre.

1.2      To respond to calls connected to the Control Centre and take the appropriate

action to resolve them in line with policy and procedure, for example attending on site.

1.3      To activate the Emergency Plan should the need arise.

      To work together as part of a team, ensuring continuity of the service, to  

provide a 24 hour service every day of the year, by operating a shift system.  Also to provide short notice, emergency cover in the event of unforeseen absences of colleagues.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.