Customer Service Advisor

Seven Social Care is looking for a Customer Service Advisor at London Borough of Hammersmith and Fulham Council

The role:

.1.1 To provide a single point of contact for those contacting LBHF about housing services and repairs.

1.2 To ensures that customers receive a timely and positive response to their contact with LBHF, achieving performance targets and high rates of satisfaction.

1.3 To respond to customer enquiries at the first point of contact from a variety of customer access channels, including telephone, email, web, social media, and post.

1.4 To deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting LBHF and to act as a positive role model for all staff.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.

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