Family Support Service Advisor Walsall

Seven Social Care is looking for a Family Support Service Advisor Walsall at Walsall Council

The role:

STANDARD DBS REQUIRED

Answering Queries:

Respond to inquiries from families, caregivers, and external customers regarding the Family Information Service. Provide clear and accurate information to address their concerns and guide them through available resources.

First Point of Contact: Serve as the initial point of contact for individuals seeking assistance from the Family Information Service. Create a welcoming and supportive atmosphere to build trust and rapport with service users.

Informing External Customers: Effectively communicate with external customers, such as partner organizations, to share relevant information about the Family Information Service and the assistance it offers.

Requirements:

Compassion and empathy for individuals and families in need of support.

Excellent communication and interpersonal skills.

Strong organizational and time management abilities.

Ability to work both independently and collaboratively in a hybrid work environment.

Prior experience in a customer service or support role is preferred.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.