Financial Insurance Officer

Seven Resourcing is working with Solihull Council to recruit a Financial Insurance Officer for their Financial Operations Services.

£26.76 to £28.40 per hour – Grade G SP45 to 48

Hybrid working – one or two days per week in the office

Need access to a vehicle for site visits

37 Hours per week Monday to Friday

Job Description

The post holder’s duties will be specified by the Insurance Manager (Insurance Services) and will include:

Responsibility for Pre and Post renewal data collation and market presentation to support the cost effective premium rates and Terms from the insurance market.

Responsibility for advising client departments of activities that require additional insurance arrangements and informing insurers of changes to Council’s operations that may require mid term changes to policies.

Responsibility for overseeing the management of the commercial insurance portfolio including, premium payments and recharges to commercial tenants, liaison with managing agents, internal Property Managers and relevant stakeholders and statutory risk management regulations.

Responsibility for the delivery and accuracy of annual renewal documentation, web page update, stakeholder updates and post renewal duties.

Provide support to the insurance manager in the premium allocation and recharge processes. Maintenance of the claims and cost allocation databases to include the calculation and allocation of insurance premiums to service Directorates.

Responsible for the internal insurance arrangements for the Council and its partner organisations, including schools (voluntary, maintained and academy schools) to include providing advice and guidance on new infrastructure projects from a loss control perspective, for example providing professional advice on fire spread features of new buildings.  Where this advice is outside of the knowledge or experience of the post holder source professional advice from suitable advisors, e.g. surveyors, brokers or insurers.

Responsible for the maintenance of the Council’s Motor Insurance Database.  To include making sure that the information is up to date and compliant with the requirements of the relevant insurance company.

Responsible for the database of statutory engineering inspections and the control and distribution of information as necessary.

Allocation of the Insurance Pool and other duties associated with insurance to include assisting with the negotiation of annual insurance renewals, the compilation of insurance renewal data and figures used for insurance policy premium adjustments.

Provide advice and guidance on all aspects of insurance cover and policy conditions to all Directorates of the Council (including schools) as required.  This will include but not be limited to the development of user manuals, newsletters and other forms of communications.

Take responsibility for the West Midlands Academies Insurance Group to include the development of the framework for the schools covered by the framework.  Manage the relationship with the individual academy schools looked after by Solihull MBC.  Manage the relationship with other framework Members.  Manage the relationship with the underwriters and associated providers dealing directly with any questions and queries

Take the lead on the development of new relationships with the idea of generating additional income arising from the Council’s insurance services activities to include but not limited to developing a role and a relationship with Solihull 6th Form College and identifying and exploiting new opportunities as and when they arise. Support the work of the Team to demonstrate Excellence and Best Value.

Take the lead on the interpretation of policy wordings, terms & conditions during the handling & management of all claims that fall under the Council’s insurance arrangements to ensure that all the claims handled by the team are settled in an efficient and timely manner.  To include the investigation of the more technical and complex claims with Officers, Members etc.  This will involve giving advice, guidance and support to the Insurance Assistant as and when required.  Undertaking this role may involve the signing of legal documentation such as defences and disclosure documents and attendance at Court as and when required.

Maintaining systems to monitor old outstanding claims and to check progress on larger value claims.  To include where appropriate discussions with insurers, loss adjusters, incident recovery companies and solicitors arranging case conference and progress chasing meetings to ensure that all matters are handled in a timely manner.

For material damage claims take the lead immediately following an incident in terms of the co-ordination of the recovery response this will involve liaison with the section of the Council affected, loss recovery experts, Property Services (where appropriate) and any other interested parties.  See the claim through to completion making sure that the outcome for the area affected is as good as possible and that all payments are accounted for and appropriate recoveries made under the insurance arrangements.

Take the responsibility to produce post loss reports and recommendations. Implement lessons learned from the handling of claims to include identifying improvements to systems and changes to the risk profile of the Council to ensure that incidents are not repeated.

The Insurance Officer will deputise for the Insurance Manager as required on all aspects of the teams duties relating to the insurance, risk management and health and safety functions.  

Experience:

Experience of working in, or with a Local Authority.

Knowledge of insurance and risk management issues facing Local Government.

A working knowledge of Risk Management, health and safety issues and processes.

Good understanding and awareness of the CIPFA/SOLACE Corporate Governance framework

Demonstrable ‘ experience of working in the insurance and/or risk management field.

Knowledge of arranging an insurance programme for a large organisation including the balanced use of internal funds and external insurance.

A working knowledge of insurance terms and conditions.

A working knowledge of Corporate Insurance Products

A working knowledge of project management skills and techniques.

Experience of delivering complex projects to a timetable with the evaluation of the results

Experience of customer management and service delivery being able to identify customer needs

Experience of delivering a portfolio approach to various clients for an insurance package

Qualification:

Associate of the Chartered Insurance Institute (or equivalent)  or Associate of the Institute of Risk Management or Chartered Insurance Practitionerer.

5 GCSE’s at grades A-C (or equivalent) including Mathematics and English

Certificate of Insurance Practice (or equivalent) or evidence of knowledge gained in a professional environment to at least that level.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

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