Housing Allocations officer

Seven Resourcing are looking for a temporary Housing Allocations Officer to work within Northamptonshire Council.

This position is a temporary Role for 3 months you will be paid from £19.23 (PAYE) or £25 (Umbrella)

The role:

As a new unitary council, we are moving from 3 separate housing allocations schemes ( the rules around how we allocate available social housing) to a single scheme.  Alongside this we are moving from 2 different ICT systems for performing allocations to a single system. So, we are completing a re-registration of all customers under the new scheme in the new ICT system.

Key Responsibilities:

• To process complex and detailed correspondence and telephone enquiries in relation to housing allocations applications, including who can join the Council’s Housing Register, the banding scheme and what priority a customer may be awarded under the scheme and the provision of realistic advice on the availability of social housing and a customer’s housing options.
• Comprehensively assess, investigate, and determine housing applications to join the Council’s Housing Register in terms of eligibility and qualification for social housing and level of priority awarded to those applicants that can join the Council’s Housing register in accordance with the Council’s Housing Allocations Scheme and all relevant codes of guidance and legislation.
• Process applications where there is a medical need and assess the applicant’s basic medical condition in relation to their housing circumstances. Make decisions on the level of priority that should be awarded to the applicant and the type of property to best suit their needs. In particularly complex situations, make an appropriate referral to the Council’s specialist medical advisor for guidance and advice to inform decision-making.
• Ensure that investigations are robust and verification of all housing register applicants’ circumstances are completed in accordance with the agreed policy and procedures. This will require interviewing applicants both in their home and within locality hubs, such as council offices.
• Receive information about available properties from the Council’s ALMO and Registered Providers in the area and create adverts for regular choice-based lettings advertisement cycles (to make applicants on the Housing Register aware of the available properties that they can bid on).

Applicant Requirements:

• Qualifications: Relevant qualification for this role.
• Experience: 3 years’ experience in a similar role.
• Compliance: 3 years references.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w.

Working with Seven Social Care:

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