Housing Officer

Seven Resourcing are looking for 2 temporary Housing Officers to work in Coalville, Leicestershire. These positions are initially for a period of 18 months and will be paying £19.48 per hour (paid to you via an umbrella company). The working arrangements will be hybrid and hours will be Monday – Friday (8:45am – 5pm).

Key Responsibilities:

Daily contact with tenants and their representatives concerning any aspect of Housing Management and conditions of tenancy.

Ensure by investigation, negotiation, and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti-social behaviour.

To collect witness statements and evidence for cases referred to court, attending court as required.

Complete home inspections for tenants requesting transfer, mutual exchange and home visits.

To monitor current rent arrears and take appropriate action in order to prevent debt to the Council.

To complete estate inspections, including monitoring of the cleaning contract.

To undertake quarterly reviews for Introductory Tenancies and make recommendations for converting to secure or extensions.

To always see the service through the eyes of the customer and make suggestions for improvement where appropriate

To constantly challenge self-performance and seek to find improvements

To carry out duties efficiently and effectively

Applicant Requirements:

• Qualifications: N/A.
• Experience: 2+ years working within similar role.
• Compliance: 2 years written references and proof of right to work in the UK.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 36.25 hours p/w.

Working with Seven Social Care:

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