Housing Officer

Seven Resourcing are looking for 2 temporary Housing Officers to work in Stoke. These positions are initially for a period of 6 months and are paying £16.26 (PAYE) or £20.24 (umbrella) per hour. The working hours are Monday – Friday from 9am – 5pm. 

The role:

To provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council. 

Key Responsibilities:

• To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
• To keep abreast of all relevant legislation.
• To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.
• Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
• Attend meetings and undertake relevant actions and visits out of office hours as required.
• Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
• To receive and respond to ASB and tenancy and estate management issues and develop appropriate solutions in line with the policies, priorities and practices of the council.
• To assist in identifying tenancy support needs and make relevant referrals to appropriate agencies.

Applicant Requirements:

Qualifications:

A level 4 professional, academic or management qualification and evidence of continuous professional development.

Experience: 2+ years working within a similar role. 

Compliance: Proof of right to work in the UK and 2 x references. 

Travel: Clean UK driving license with the ability to commute to and from work independently.

Hours: 37 hours p/w.

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