Housing Solutions Officer

Seven Resourcing are looking for 2 temporary Housing Solutions Officers to work in Middlesbrough. This position is initially for a period of 3 months and is paying £13.92 PAYE or £17.36 umbrella per hour. The working hours are Monday – Friday from 9am – 5pm. 

The role:

The post holder will be responsible for arranging temporary accommodation, making referrals to supported accommodation services and assisting service users to obtain accommodation in the private and social sectors where necessary. The post holder will also be responsible for working with the Council’s commissioned safe accommodation services or, where not available or appropriate, secure safe accommodation out of area.

Key Responsibilities:

• To carry out a statutory assessment of homelessness owed under the statutory provisions of the housing Act 1996 and homeless reduction act 2017 including eligibility, homelessness, local connection, priority need and intentional homelessness to determine what duties are owed to those in housing need. Make all necessary statutory decisions throughout the application process, assess the needs of the service user and formulate a personal housing plan.
• Provide advice to service users on solutions open to them to retain existing accommodation or secure suitable re housing including negotiations with landlords to prevent homelessness, financial assessments, maximisation of income and completing applications for discretionary housing payments.
• If homelessness cannot be prevented arrange suitable temporary accommodation for service users and provide ongoing support and oversight until alternative suitable accommodation can be secured.
• Arrange safe accommodation for victims of domestic abuse, appropriate to their service user and their children’s needs in and out of area and, where not available, arrange temporary accommodation until such time suitable safe accommodation can be secured.
• Identify, assess and work therapeutically with risk and trauma. Practice will be creative and underpinned by knowledge of, and skills in community based interventions.
• Be proactive and responsive to changes in risk and support needs, referring to other teams and organisations where the support needs become more complex.
• Record risk assessment, support planning and case notes accurately and in a timely manner.
• Represent the service user at relevant multi-agency meetings, coordinating and leading meetings where required and working effectively with professionals across the system.
• Work collaboratively with other teams, external agencies, the service user and their personal support network to collate all relevant information to co-produce personalised housing plans.
• Maintain a detailed knowledge of homelessness and domestic abuse legislation, case law and government guidance concerning the Council’s statutory duties and maintain a working knowledge of refuge/ safe accommodation, rented sector, commissioned services, housing schemes and Choice Based Lettings.

Applicant Requirements:

Qualifications:

N/A. 

Experience: 2+ years working within a similar role. 

Compliance: Current DBS check and 2 x references. 

Travel: Clean UK driving license with the ability to commute to and from work independently.

Hours: 37.5 hours p/w.

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