Lettings Coordinator

Seven Social Care is looking for a Lettings Coordinator at Brent Council

Job Purpose:

To co-ordinate the process of letting all void properties from receipt of notification of tenancy termination to sign up of new tenancy.

To support the delivery of front line, customer focused administration function, associated with lettings and mutual exchanges .

Principal Accountabilities and Responsibilities:

P rovide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer. Aim to promote self-sufficiency in our services while offering support to those that need extra help.

Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers’ expectations.

Liaise with customers and internal stakeholders to facilitate a seamless end to end lettings process.

Coordinate the end to end mutual exchange administrative process to ensure operational and statutory compliance.

Ensure clear understanding of tenant’s obligations when ending a tenancy and enforce tenancy agreement terms and recharge with outgoing tenants.

Maintain and coordinate the provision of an induction pack for new customers and work with the frontline housing management team to comply with the administration processes.

Quality check customer and property data after sign up to ensure compliance with policy and local government.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.