Local Network Technician

Seven Resourcing LTD is working with Ringway Solutions to recruit a Local Network Technician for their service at Hoe Lane in Hertfordshire.

£25,000 – £35,000 per annum. 

No Car/Travel Bonus

Job Purpose:

To deliver highway maintenance solutions through targeted condition surveys, network intelligence, interaction with stakeholders and close liaison with Safety Inspectors and the Supervisors who will deliver the Countywide Services in the area.

KEY TASKS AND RESPONSIBILITIES:

–    Using local knowledge to assist the Local Network Teams in the collation of intelligence to support the Cat 2 works/Cat 3 and 4 proposals and whole service intelligence for inclusion in the Annual Planned Works Programme and service planning process

–    Monitoring the “hot spots” in their Districts in liaison with the Service Integration Team

–    Where necessary, undertake Highway Safety Inspections to support the timely delivery of this service and support timely completion of insurance claim evidence records relating from inspections and remedial actions.

–    Form effective relationships with Members, Residents, HCC Officers and Stakeholders

–    Attend all applicable local area forums (or other similar meetings)

–    Supporting the development of Annual Planned Works Programme and Service Plans

–    Supporting Walk and Build/ECI to deliver localism focus across work streams

–    Providing operational support to countywide services in the local area such as coordinating the Winter Service activities with the District and Borough councils and proactively supporting local incidents that may occur on the Network

–    Delivery of asset condition inspections addressing local issues that are identified by residents, Members or through the network watchmen to address local issues impacting network condition

COMPETENCIES:

–    ONC/City & Guilds 6033 Scheme – Highway Safety Inspection Award or similar accreditation/NRSWA – accredited (Supervisor)

–    Comprehensive understanding of the HCC Assess and Decide Policy

–    Fully conversant with HCC’s Inspection Manual and knowledgeable about the inspection aspects of the Well Maintained Highways Code of Practice for Highways Maintenance Management

–    Understanding of operational delivery within the TMC/Civil Engineering sector with awareness in safety, quality and environmental issues

–    Understanding of construction methodologies with firm grasp of H&S and TMA compliance

–    Experience and proficiency in identification and risk assessment of defects to be categorised for appropriate interventions

–    Knowledge and personal interest (preferable) in defined Hertfordshire Districts

–    Understanding of operational H&S responsibilities

SKILLS AND BEHAVIOURS:

–    Display a culture of “Network Pride” by taking ownership of road network in the local area and managing issues before they become problems

–    Focussed and detail oriented to identify and assess asset condition accurately in line with the Assess & Decide Policy

–    Ability to translate Assess & Decide Policy parameters to defects on the ground

–    Comfortable and proficient utilising technology based equipment to expedite accurate information

–    Excellent communication skills with a focus on listening

–    Ability to communicate with tact and diplomacy

–    In-depth knowledge of highway maintenance and other local authority services

–    Promote/observe Health and Safety standards – “lead by example” 

MEASURES OF SUCCESS:

–    Overall network condition in area of responsibility – Contract KPIs

–    Deliver clear and decisive information within the predetermined time limits – Contract KPIs

–    Feedback from meetings with reporting staff, Manager and from other Managers – Annual appraisal process

SERVICE STANDARDS:

–    Act with integrity at all times

–    Be resilient in completing each task

–    Be versatile in approach 

–    Be open and honest in your working relationships

–    Provide hands on and active support for colleagues

–    Be professional and presentable

–    Keep to the agreed deadlines 

–    Work at a level consistent with, or higher than, agreed the Contract service levels

–    Be an ambassador for the service at all times

ADDITIONAL INFORMATION:

–    Give support and encouragement to business initiatives

–    At all times to adhere to company procedures with regard to Health & Safety and where applicable to ensure all team members do like wise

–    At all times to behave in a way that supports the company’s stated Vision and Values and ensure that all team members do like wise

–    Full UK Driving Licence required