Neighbourhood housing officer

Seven Resourcing are looking for temporary Neighbourhood Officer to work in Camden. This position is initially for a period of 6 months and is paying £20.96 (PAYE) or £26.17 (umbrella) per hour. The working hours are Monday – Friday from 9am – 5pm. 

The role:
This role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people’s lives and identifying predictable demand the team will use systems  thinking principles, learning from the experience of our residents to challenge and ultimately change where required the way the system is  working, ensuring we deliver the best outcomes for our residents. The Neighbourhood Officer will have an important role to play working directly with other services, both internally and externally to meet residents need and help build the resilience of our residents and communities.

Key Responsibilities:
•             To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods.
•             To develop skills and knowledge in key areas to meet the needs of residents.
•             To offer as part of a collaborative neighbourhood team one clear trusted point of contact to resolve resident needs.
•             To support residents to solve problems at their root cause to build future resilience for individual residents and   our communities.
•             To deal with things as early as we can, and as much as we can, pulling in support when needed to resolve resident issues in partnership with other officers, services, and organisations.
•             To learn about the work and develop the service in line with systems thinking principles to meet the changing needs of our customers.
•             To work closely with and develop partnerships with other agencies, teams and colleagues to deliver a service consistent with the changing needs of our customers.
•             To act as a lead contact for Tenant and Resident Association in the neighbourhood.
•             To promote and engage in restorative principles and participatory practice in working with our residents and partners.

Applicant Requirements:

• Experience: 2+ years working within a similar role. 
• Compliance: Proof of right to work in the UK and 2 x references. 
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

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