Payroll and Pension Service Manager

Seven Social Care are looking for a Payroll and Pension Service Manager work with Gloucestershire County Council based in Gloucester.

The role:

The Payroll & Pension Service Manager is member of the BSC senior leadership team. Whilst the role focuses on delivering high quality, efficient and cost effective payroll and pensions administration services that meet statutory and legislative requirements they work closely with peers in order to ensure that all BSC services are constantly improved; are responsive to customer needs; provide value for money and support Council business objectives.

Key Responsibilities:

To manage & control budgets allocated to the section

To identify opportunities to grow and improve the BSC and generate new income streams, providing information and support to the Customer Service Manager to follow-up opportunities.

To develop strong customer relationships and actively manage the customer interface effectively and, by promoting and improving services, achieve high levels of customer satisfaction

Identify with customers how the BSC can improve and build on productive relationships encouraging feedback. Working with the Customer Service Manager and other colleagues, identify solutions and allocate resources from your service areas to support successful implementation

Working with the senior leadership team, be responsible for the review and development of Service Level Agreements (SLAs) and the concept of continuous improvement/lean thinking

Applicant Requirements:

• Qualifications:

Professional qualification e.g. CIPFA, CIPD, IPP, BCS or Demonstrate experience of achievements at this level

• Experience: 2+ years working within a similar role.
• Compliance: Current DBS check.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.