Registration Team Manager

Seven Social Care is looking for a Registration Team Manager in Hammersmith and Fulham

The role:

This role is office based.

To support and assist the Head of Civic Services in the successful delivery of a highly skilled, flexible, innovative and professional Registration and Nationality Service.

To ensure that all areas of the service meet identified needs and deliver continuous service improvements and development in order to enhance the quality of the experience of service users.

To support the Head of Civic Services on Information Technology systems and projects and to liaise with the Council’s Information Technology Services Department and the General Register Office’s (GRO) Information Technology Support function where required.

To have operational management responsibility, supported by the Head of Civic Services, to manage and lead staff to achieve high performance and effective operational delivery.

To support the Head of Civic Services in providing a positive customer focused service.

To keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards.

To manage staff performance, maintain staff records; including attendance, sickness absence and annual leave and ensure absence management procedures are conducted promptly and fairly in accordance with Council policy

To ensure clear instructions and positive communications are given to all registration officers, colleagues within the council, other senior officers and cabinet members.

To contribute to the Service Delivery Plan by providing feedback and assurance to the Head of Civic Services on service operational issues.

To ensure that effective controls are in place to monitor staff compliance in their legislative obligations relating to the service and to ensure the service meets its statutory requirements, including your own, within the General Register Office guidelines as laid out in the handbook.

To have legal responsibility, in partnership with the other Registration Team Manager, for the statutory post of Registrar of Births and Deaths and have overall responsibility for the control and management of registration secure stock and stationery.

In partnership with the other Registration Team Manager to oversee and undertake the statutory requirements of the Superintendent Registrar for the Registration District and Authority for Hammersmith and Fulham Council

To be accountable for ensuring that all fees collected are safely secured, properly accounted for and banked in accordance with Council procedures.

Experience-

It is essential to have Registration (Births, Deaths & Marriages) experience.

Experience of managing, leading and developing a team of Registration Officers is essential.

a small team is also required.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.

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