Registration Team Manager

Seven Social Care is looking for a Registration Team Manager at London Borough of Hammersmith and Fulham Council

Role Purpose

To support and assist the Head of Civic Services in the successful delivery of a highly skilled, flexible, innovative and professional Registration and Nationality Service. To have overall operational responsibility for the effective deployment of staff resources to ensure customers of the service can be seen within the statutory time limits.

To assist the Head of Civic Services in developing and sustaining a comprehensive customer care development programme for the service. To also maintain a staff development programme that ensures all staff have a personal development plan, are fully trained and up to date with all the legislative requirements of the service.

To have a thorough knowledge of legislation and to undertake all the legal responsibilities of the Superintendent Registrar and the Registrar of Births, Deaths, Marriages and Civil Partnerships and to deputise for the Head of Civic Services in their absence.

Role Duties

Responsibilities

To work with the Head of Civic Services and to support and assist them in the strategic development of a high quality Registration and Nationality Service. To ensure that all areas of the service meet identified needs and deliver continuous service improvements and development in order to enhance the quality of the experience of service users.

To deputise for the Head of Civic Services where required.

To support the Head of Civic Services on Information Technology systems and projects and to liaise with the Council’s Information Technology Services Department and the General Register Office’s (GRO) Information Technology Support function where required.

To have operational management responsibility, supported by the Head of Civic Services , to manage and lead staff to achieve high performance and effective operational delivery. Including developing and improving staff capability, performance management and to improve processes and procedures which will enhance the positive reputation of the Registration and Nationality Service and Hammersmith and Fulham Council.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.