Representations Officer

Seven Social Care is looking for a Representations Officer at London Borough of Southwark Council

The role:

To provide excellent customer services over the phone, emails, online and post, while responding to enquires & appeals received from customers, appeal adjudication service, county court, contractors and other stakeholders.

To investigate parking appeals and representations made under the Statutory Procedures laid out in legislation (Road Traffic Act 1991 and Traffic Management Act 2004 as amended and various Statutory Instruments).

To undertake the quasi-judicial role of a Representations Officer and make decisions on the enforcement of Penalty Charge Notices (PCNs) up to and including those which have been transferred to the Enforcement Agents following County Court action

To carry out their quasi-judicial role in line with the Council’s overall vision, values and strategic aims, ensuring that excellent customer service is delivered by post, by phone and by email.

To provide a high quality service in terms of clerking and providing the Council’s evidence to the Environment & Traffic Adjudicators the independent parking appeals tribunal in accordance with the legal framework, Tribunals Rules and Procedures and County Court Civil Procedure Rules (CPR) 75.

Act as lead officers to our parking contractor on the management of non-statutory and statutory complaint investigations and hearings at the parking adjudicators.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.