Restart Programme Advisor

Seven Resourcing are looking for a number of temporary Restart Programme Advisors to work across Runcorn and Widnes. These positions are initially for a period of 3 months and are paying £11.50 (PAYE) or £14.33 (umbrella) per hour.

The role:

Working under the direction of the one of the Restart Team Leader, the post holder will work within a new team providing a bespoke employment support service for unemployed and/or vulnerable people with health conditions who have been referred to the DWPs Restart Programme to assist them in seeking, obtaining and sustaining employment.

Key Responsibilities:

• Provide a bespoke employment support service (face to face and remotely) for unemployed adults with health conditions who have been referred to the DWP’s Restart Programme contract. To assist them in seeking, obtaining and sustaining employment.
• Manage a diverse caseload of adults and take responsibility for maximising the turnover of individual appointments to ensure participants are fully supported and that efficiencies and income generation are maximised. Utilising a multi-channel platform (digital, video, telephone) to provide participants with the choice of how, when and where they engage.
• Undertake appointments and sessions with unemployed adults on a daily basis and update all interventions in a timely and accurate manner both on the bespoke IT system and the team’s internal Customer Relationship Management (CRM) system.
• Determine through initial appointment and effective information and advice with participants their starting point in terms of the employment journey and apply well practised employment assessment tools to determine a bespoke package of support for the individual.
• Foster recognition with participants of the principles associated with obtaining and retaining a job, i.e. work ethic, appropriate habits and attitudes conducive to employment with individuals by using effective, well developed influencing and negotiating skills.
• Planning and delivery of Job Hubs, Interview Skills and CV workshops. To develop personal knowledge of CV writing styles and effective interview preparation techniques.
• Assess and decide the most appropriate support for the individual, using effective information, advice, assessment, coaching, mentoring, initiative and experience to determine the most effective training, employment and support package aligned with local employment/key sector requirements. To record this on personal action plans detailing participants’ goals and smart actions to achieve the goals. Navigating participants through multi-agency interventions.

Applicant Requirements:

• Qualifications: Educated to Level 3 in a business, employment, training or care related discipline or equivalent level of experience in the business, employment, training or care sector.
• Experience: Front line experience of working in a customer focused environment.
• Compliance: Current DBS check and references covering the last 3 years.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w.

Working with Seven Social Care:

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