Revenue And Benefits Officer

Seven Resourcing are looking for a temporary Revenue And Benefits Officer to work in Bideford, Devon. This position is initially for a period of 6 months and is paying £18.00 – £25.00 per hour (PAYE and Umbrella payment options are available).

The role:

To bill the right person at the right property at the right time. Take correct action to maximise recovery of Council Tax

Key Responsibilities:

• Maintain timely and accurate council tax records in relation to all chargeable and exempt dwellings in the District, together with the liable person(s) and their indebtedness.
• Have a skilled application of knowledge of the operation of computer systems for both disciplines.
• Ensure correct notifications and billing and recovery documents are forwarded to the customer in accordance with the regulations and the council’s policies.
• Obtain, correctly interpret and record accurate information, which other officers rely on.
• Represent the Council at the Magistrate Court or a Tribunal Hearing, or as a witness, or to provide advice where appropriate.
• Maintain timely and accurate records in relation to information supplied from whatever source connected with ensuring the correct entitlement to benefit, and the accurate charging, collection and recovery of tax.
• Maintain timely and accurate records in relation to new and existing claims for benefit.
• Maintain timely and accurate records in relation to all changes affecting entitlement to, and payment of benefit.
• Ability to interpret and absorb and apply complex Council Tax Legislation.
• Establish and process all methods of recovery of Council Tax Support Overpayments and Council Tax making arrangements to repay debts where appropriate.
• Apply skill and judgment when decisions require a level of interpretation of the Regulations and/or the customer’s circumstances are not obvious.
• Demonstrate a proven capacity to work within the timescales set out in the law, government targets, and internal targets meeting the high accuracy standards required.
• Have a proven ability to work under pressure.

Applicant Requirements:

• Qualifications: 4 GCSE’s at Grade C or above including Maths and English, or equivalent qualification.
• Experience: 2+ years working within a similar role.
• Compliance: 3 years written references and proof of right to work in the UK.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w.

Working with Seven Social Care:

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