Revenues Officer

Seven Resourcing are looking for Revenue and Benefits Officer to work in Liverpool. This position is initially for a period of 3 months and is paying between £23ph PAYE – £28.77ph Umbrella.  This role is full time Monday to Friday 9am-5:30pm.

The role:

Revenues and Benefits are looking for Revenues officers which are required to deal with Council Tax collection.  There are currently high levels of absence on the team due to sickness. Some resource has been identified to support the section, but this isn’t enough to maintain outstanding work levels.

Key Responsibilities:

To provide administrative support to the Revenues Service.

To carry out administrative duties related to:

Collection of taxes and other debts owed to the City Council.

Cashiering including floor walking.

Customer contact.

Visiting function as required.

Attendance at the Magistrates Court to provide administrative support.

To work on all types of cases and accounts including complex areas involving the application of law and policy.

Take steps to ensure benefit expenditure is safeguarded and fraud is prevented and detected wherever possible. Work co-operatively with investigators, other staff and other organisations to tackle benefit fraud and other fraud, maintain standards of integrity as laid down in the Code of Conduct and Personal Standards of Behaviour.

To contribute to the process of continually improving customer access to quality working as part of an integrated team.

To assist with delivering the Council’s commitment to excellence and customer service.

To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information.

To assist with the development and maintenance of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.

To undertake any other duties and responsibilities within the grade of the post and work within the Council’s commitment to equal opportunities and customer.

Take necessary steps to ensure that the provision of the Data Protection Act and related legislation are observed to protect the dignity and rights of the individual.

Be responsible for ensuring that all duties and responsibilities comply with all statutory requirements and with policy and procedure.

Applicant Requirements:

Experience: 3 years’ experience in a similar role.

Compliance: 3 years references.

Travel: Clean UK driving license with the ability to commute to and from work independently.

Hours: 37 hours p/w.