SENA Support Worker Co Ordinator

Seven Resourcing are currently seeking a SENA Support Work Co Ordinator to working withing Leicestershire County Council. This is a fulltime role, paying between £11-£14 p/h. This role will be hybrid with the initial training in the office.

Main tasks in the role will be working on the onboarding process for online access to Children’s records for Parents that have requested this. Candidates must have experience and strong understanding of following procedures, training provided on procedures upon start.

Job Purpose:

To provide and support efficient and effective database support, referral process and a clerical family response, including database entry tasks to a very high standard within Children and Family services.

To apply safeguarding checks to day to day tasks, reading, analysing and highlighting concerns with staff, referrers and families, as directed by a team leader or manager.

To undertake basic checks with referrers and families, and data quality activities to support the programmes as directed by a team leader or manager from within the service areas.

It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.

Main Duties and Responsibilities:

To ensure confidential matters are dealt with in an appropriate manner.

Complete tasks (case notes, episodes, uploading documents, sending correspondence, etc.) on various information management systems within the timescales given and to a high standard, following agreed practices and procedures within service areas.

When directed, contact parents/carers, referrers and other agencies for the purpose of clarifying or seeking additional information. 

Receive visitors and respond to and screen telephone calls, emails and other enquiries to provide a high level of customer care.

Undertake tasks to improve data quality in key systems, identify duplicate records, take responsibility for the assignment of unique client reference numbers for all referrals and notify these to manager’s, suggest actions to be taken to remedy specific issues.  Participate and support the software champion role within the service areas across C&FS

Working at Seven Resourcing:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

If you’re not the perfect match for this role, but you know a someone who is, help them find their dream job by referring them to Seven Resourcing. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.