SEND Casework Administrator

Seven Resourcing are looking for a SEND Casework Administrato to work on an interim basis with Worcestershire Children First for an initial period of 6 months.

35 Hours Per Week

£12.18 Per Hour (PAYE) or £15.23v Per Hour (Umbrella)

County Hall Worcester

The Job-

To undertake tasks associated with the EHC assessment, EHC Planning, EHC Annual Review and Phase transfer processes, as determined by the Senior SEND Caseworker, SEND Team Manager or SEND Group Manager.

• Drafting and sending letters/zip files/consults/funding information and other documentation to relevant parties.
• Chasing responses and outstanding documentation to ensure statutory deadlines are met.
• Collating professional reports and documentation.
• Receiving and reviewing annual review submissions from providers and escalating as required.
• Updating EHCPs following tribunal rulings, proof reading and paying attention to detail, ensuring any amendments are made within statutory timescales.
• Management of the team in boxes, mail, and telephone contacts.
• First point of contact for professionals and families.

To undertake administrative support to all officers in the Team to which the post is assigned and occasionally to officers in other teams according to the decision of the SEND Manager.

• Responding to online and telephone queries from parents/carers, educational settings, WCF staff, and other professionals.
• Supporting formal and recurrent meetings, booking meeting rooms, preparing the agenda, relevant documentation, and minute taking where required.
• Monitoring systems, to ensure responses are sent in a timely manner and statutory deadlines are met.
• Overseeing the administrative processes of the annual review system ensuring statutory deadlines are met within their allocated area of work and ensuring data is accurate and up to date.

Applicant Requirements-

• Experience of working in an administrative role within an environment that requires flexibility and working to established deadlines.
• Experience of using databases for data recording and extraction, and experience of Microsoft Office to support the production of reports.
• Experience of working as part of a team.
• Experience of dealing with telephone calls when the caller may be anxious or concerned.
• An understanding of parental and provider perspectives in relation to children and young people with SEND.

Some knowledge of the scope of activity undertaken by the Education and Early Help Service