Senior Customer Service Advisor / Training Support Officer

Seven Social Care is looking for a Senior Customer Service Advisor / Training Support Officer at Cambridge City Council

The role:

Must have Housing Benefit and Revenues experience, Knowledge of Northgate

– Proven experience of working in a call centre, helpdesk or similar role.  

– Evidence of speaking directly with customer either by telephone, electronically via e-

   mail or social media

– Excellent written and verbal communication and interpersonal skills 

– Worked in an environment where responsibility to resolve issues and use of initiative 

   was required.

– Experience of using computer systems in the workplace regularly and frequently to 

   input data or retrieve information.

– Background in local government preferable

– Experience in one of the following areas Housing Repairs, Planning, Environmental       

   Health or Waste and Recycling desirable.

* Role is a mix of office based and remote working 

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.

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