Service Support Assistant

Seven Social Care are looking for a Service Support Assistant to work in the Leicestershire area.

This is a temporary contract paying £13 P/H.

Job Purpose:

• To provide and support efficient and effective database support, referral process and a clerical family response, including database entry tasks to a very high standard within Children and Family services.
• To apply safeguarding checks to day to day tasks, reading, analysing and highlighting concerns with staff, referrers and families, as directed by a team leader or manager.
• To undertake basic checks with referrers and families, and data quality activities to support the programmes as directed by a team leader or manager from within the service areas.
• It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
• When directed, contact parents/carers, referrers and other agencies for the purpose of clarifying or seeking additional information.  
• Receive visitors and respond to and screen telephone calls, emails and other enquiries to provide a high level of customer care.

Requirements:

• Recognised Academic Qualifications e.g. ‘GCSE’, ‘A’ Levels, Vocational Quals, Professional/Further Education Quals in relevant area.
• NVQ 2 or equivalent in literacy and numeracy.
• NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Previous clerical experience ideally in a public sector setting and Previous reception experience, telephone enquiries and correspondence.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.