Triage Officer

Seven Social Care is looking for a Triage Officer at London Borough of Hillingdon Council paying  £23.42 

The role:

To promote the council’s vision of ‘Putting Our Residents First’ as applied to own service area.  

To implement a revised operating model for all first points of contact throughout Children and Young People’s Services, to create a coherent single point of access during office hours and out of hours.  

To promote the aim of the new model by focusing on prevention from the very first point of contact, facilitate a transition from an Emergency Duty Team to a 24/7 Support Service, deliver a robust Early Help Offer and reduce the demand on statutory services.  

To act as the first point of contact for members of the public and professionals who are requesting early help, family support or are seeking to convey safeguarding concerns about a child or adult’s welfare during office hours and out of hours throughout the calendar year.

To screen all initial enquiries for support, by collating information to determine levels of need and intervention.  Moreover, to ascertain if the presenting issues can be resolved by signposting to universal services, referring to early help Stronger Families services, or whether a statutory child or adult social care response is necessary.   

To prioritise child and adult’s unique circumstances ensuring that information is shared in a timely manner and coordinating information for step up to statutory support services or step down to universal or targeted preventative services.

To offer advice and guidance to colleagues and professionals on a range of issues to ensure effective support can be provided to safeguard the children, young people and adults who live in the borough.

To work collaboratively and joint work with the Early Help Hub, CSC Multi Agency Safeguarding Hub in addition to the ASC Multi Agency Safeguarding Hub and 24 hour AMHP service in order to promote an ethos of early help, prevention, family support and safeguarding.    

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Social Worker who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.